Write to us
We read every message and reply to the address you write from. There is no form on this site: email is the reliable way to send a screenshot or describe a problem.
One address for everything
Support email
Bugs, questions about the rules, data deletion requests and ideas for the game. We answer in the order messages arrive, usually within two working days.
We can help with
- You found a bug or the app closed
- A payout or bonus rule is unclear
- You need data deleted or have a question about it
- You want to suggest a feature or a symbol
If you are reporting a bug, include your device model and the app version from Settings — it shortens the investigation.
Common questions
What is Pokerdom Olympus?
A free slot for Android where Zeus hosts a six-reel board. Eight or more matching symbols pay points, the winners vanish and new symbols tumble in. A game starts with twenty spins, multiplier coins reach x500, and five Targets open the Olympus jackpot.
How much does it cost, and are there purchases?
The app is free. There are no subscriptions, no in-app purchases, no paid points and no ads. Virtual points cannot be bought, so there is nothing to spend money on inside the game.
Can points be withdrawn or turned into money?
No. Points are virtual, have no monetary value and cannot be exchanged for money, prizes or anything else. There are no real-money bets in the game and no cash winnings.
Where are my records stored?
On your device only. The app creates no account and does not upload results to a server. If you uninstall the app or tap Erase all data in Settings, the records are gone for good.
How do I change the language?
The language is chosen on the first setup step and can be changed later in Settings, which also holds the Reduce Motion switch, the legal pages and data erasure.
Why do the animations look different?
Settings has a Reduce Motion switch. It removes decorative effects — cascades, glows and rotating rays — and leaves the game fully playable. The same mode turns on when Android's system animation scale is reduced.
How do I report a bug?
Email support@pokerdom.com with what happened, your device model and the app version from Settings. A screenshot or a short screen recording helps most.
How do I delete my data?
In the app's Settings, tap Erase all data and confirm. Records and settings on the device are removed. You can also email support@pokerdom.com to request deletion.
No answer here?
Email support@pokerdom.com and we will reply to that address.
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